Check out
this article on ABC News. Or this
press release from Winternals.
Apparently, a few members of Geek Squad have been using pirated versions of software from
Winternals. In case you're unfamiliar with Winternals, they're the enterprise side of
Sysinternals, which provides the excellent
Process Explorer as well as a few other invaluable tools. Mark Russinovich, who
discovered the original Sony DRM rootkit, is one of the people who established the company.
Way to go Best Buy.